Employment

Description: Pioneer Athletics seeks a full-time Operations Support Representative.

Pioneer Manufacturing Company, Inc. is looking for a highly motivated candidate to serve as an operations support person at its manufacturing plant located on the West Side of Cleveland. In this role, you will perform various administrative tasks to ensure our customers’ orders are processed and billed timely and accurately while working with our sales, customer service, warehouse, purchasing and logistics teams. We are looking for someone with previous experience in processing orders or billing, but will train the right candidate. Must have excellent communication and organizational skills.

Requirements

• Minimum of 6 months experience in an office setting
• High School diploma or equivalent
• Detail oriented with strong sense of urgency
• Ability to work collaboratively with other team members
• MS Office skills
• Strong verbal and written communication skills
• Excellent customer service skills

In return for your considerable skills, we offer:

Competitive Pay, Comprehensive Health Insurance Package, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, 401(k) Plan w/ Company Contributions and Earned Bonus.

Responsibilities:

• Ensures timely processing of orders
• Verify products, price, cost and delivery for accuracy
• Follow standard operating procedure for processing orders
• Communicates effectively and professionally with internal and external customers
• Ensures effective and efficient handling of calls
• Research and resolve order discrepancies
• Handles special projects as needed

Benefits Offered:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pioneer Athletics uses the United States E-Verify® System to determine identity and eligibility to work in the U.S.

EOE M/F/V/D

Verify® is a registered trademark of the U.S. Department of Homeland Security.

Date Posted: 2025-2-24

Description: Pioneer Athletics seeks a full-time Purchasing Agent.

The purpose of the Purchasing Agent is to assist the Purchasing department, ensuring that processes run smoothly and that all company and customer needs are met. This includes the purchase of finished goods, raw materias, services, as well as sourcing of new products and maintaining vendor relationships. The role is pivotal in ensuring efficiency, productivity, and alignment with the company's strategic goals. This includes expediting, reviewing vendor and inventory reports, working with vendors on pricing, lead times, freight terms and maintaining standardized business inventory levels.

Requirements

• Communicate with all team members on a daily basis through coaching, educating or providing feedback
• Bachelor's degree in a related field required
• Minimum of 1 year experience
• Strong verbal and written communication
• Ability to work independently and with a team

Key Constituents:

Warehouse Team:

• Provide the optimal balance of inventory to ensure proper timing of key items to ensure timely delivery to the customer
• Work with Warehouse management to ensure that inventory levels, packaging needs and any equipment needs are optimal

Sales Team:

• Help guide team members to solutions that will provide customer satisfaction and high accuracy for shipments
• Coach Sales team on products by being an advocate for their success through successful product lines
• Provide timely responses to product questions, order status or tracking information

Material and Productions Planner:

• Ensure Production team needs are meet and inline with production schedule

Customer Service:

• Coach, train and support the needs of product knowledge and applications
• Help provide any additional tools for the achieving high level of customer service

Measures Of Success:

• Growing product line sales through offerings, quality and competitive pricing
• Growing profitabilty through reduced costs, payment terms and efficiencies
• Growing knowledge and competence within the Purchasing team
• Visibility of information to other team members in a timely fashion
• Identify when vendor relationships are not working and help create pathways forward

Support of Pioneer Culture, Mission, & Vision

• This role is critical to the development of people and processes that will allow them to star in their roles
• Providing quality processes and results will enable customers to be successful

Licenses Or Certificates:

• Must be able to complete and pass Pioneer’s Safety Training Program

Responsibilities:

• Communicates with all departments and sales representatives on a daily basis through the use of written correspondence, e-mails and phone conversations
• Buys goods and services for the company to use in production, stock or drop shipped to end user
• Use Excel skills to manipulate data, create pivot tables, VLOOKUPs, etc using data exported from Acumatica ERP
• Works closely with the receiving department to ensure goods are received in good condition and in correct volume
• Assists in physical inventory
• Researches inventory levels and stays current on any changes in either the supply of, or demand for, needed products and materials
• Reviews vendor and inventory reports to monitor stock and processes drop ship orders from vendors whenever needed
• Works with vendors on pricing, lead times, freight terms, private-label merchandise, certificates of insurance, SDS and technical material sheets when needed
• Determine quantity and timing of deliveries
• Identify stock needs to ensure delivery in a timely fashion to our customers

Benefits Offered:

• 401(k
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Pioneer Athletics uses the United States E-Verify® System to determine identity and eligibility to work in the U.S.

EOE M/F/V/D

Verify® is a registered trademark of the U.S. Department of Homeland Security.

Date Posted: 2025-2-24

Description: Pioneer Athletics seeks a full-time Warehouse Shipping Associate.

Requirements

• High school diploma required
• Warehouse shipping experience preferred but not required. Training will be provided
• Tow motor experience strongly preferred but not required. Training and certification will be provided
• Experience with Acumatica and Banyan is preferred, but not required

Responsibilities:

• Utilize Acumatica and Banyan to process orders
• Pick ordered items from warehouse shelves and bring them to the dock area for loading and transport
• Palletize, label and shrink wrap items for shipping via common carrier
• Load trailers efficiently

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Utilize Acumatica and Banyan to process the pick list for customer orders
• Package and label items for shipping via UPS and FedEx (ground and air shipment)
• Collaborate with co-workers and managers to solve work-related problems
• Review work throughout the work process and at completion, in order to ensure that it has been performed properly
• Transmit and explain work orders
• Check specifications of materials loaded and unloaded against information contained in work orders
• Inform co-workers or department heads of items loaded, and problems encountered
• Examine freight to determine loading sequences
• Prepare and maintain work records and reports that include information such as employee time and wages, daily receipts and inspection results

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Possess strength sufficient to lift 70 lbs on a regular basis (see Physical Requirements)
• Possess basic dexterity to use Acumatica and Banyan, hydraulic jacks, pallet jack, shrink wrap machines, tow motor, reach truck, and order picking
• Ability to learn and pass tow motor driver certification program
• Work as a team member or independently
• Comprehension of English language to prepare and read labels and to communicate with co-workers. Comprehension of the English language to be able to fully comprehend supervisory job assignments. Must also possess the ability to perform basic mathematical functions

Benefits Offered:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pioneer Athletics uses the United States E-Verify® System to determine identity and eligibility to work in the U.S.

EOE M/F/V/D

Verify® is a registered trademark of the U.S. Department of Homeland Security.

Date Posted: 2025-1-30

Pioneer® Manufacturing Company, Inc. is the nation's leading developer and manufacturer of athletic field marking paint and striping equipment.

Founded in 1905, and located in Cleveland, Ohio our line-up of high-quality paints, antimicrobial coatings, striping machines, field stencils and athletic maintenance equipment is utilized by over 22,000 professional, collegiate, high school and recreational organizations throughout North America, Europe and Asia.

At Pioneer, we know our success would not be possible without the dedicated men and women who have joined our Team. We believe that investing in our employees by providing them with competitive wages, comprehensive benefits and continual training, all within a pleasant work environment, has contributed to our over 100 years of achievement and success.

Our Team Members are a vital and dynamic force in our business, and you can share in the success and become a part of Team Pioneer!

Field Sales Department

Field Sales Representatives are responsible for the sales activity between the customer, possible prospects and existing customers in their assigned territories. The Field Representative is responsible for carrying out the policies and objectives of Pioneer, as well as, the specific profit objectives assigned by management. EOE

Inside Sales Department

This highly visible position responds to our customers' needs over the telephone. Acceptable telephone performance is required for success in this position. Qualified candidates who are friendly, sales oriented, and energetic individuals will be rewarded with commissions and incentives over and above their base salary. A comprehensive benefit package is offered which includes health, life, dental insurance and a retirement plan in which the Company contributes. Please include your resume and salary history when applying. EOE

Order Processing/Administrative Support

This position receives and processes incoming orders for industrial and athletics merchandise for our customer base located throughout the America, Europe and Asia. Duties also include processing and verifying customers' orders all the way through shipping directives. This is a career in a fun and busy organization which also includes extending administrative support to our national sales team. A comprehensive benefit package is offered which includes health, life, dental insurance and a retirement plan in which the Company contributes. Please include your resume and salary history when applying. EOE

Customer Service

This position requires telephone interaction with existing and potential customers providing responses to inquires about our products and services. Duties also include generating new product interest and cross-selling with current and potential customers. Mostly inbound calls from our customers who are NFL team personnel, athletic field personnel and school coaches to name a few. The right candidate must possess a high level of phone skills, enjoy talking on the phone to the public and possess an interest in the world of sports. This position offers a base wage plus earned commissions and incentives. A comprehensive benefit package is also offered which includes health, life, dental insurance and a retirement plan in which the Company contributes. Please include your resume and salary history when applying. EOE

Purchasing Agent/Buyer

This position sources athletic goods, services and equipment for Pioneer. Expediting, reviewing vendor and inventory reports, working with vendors on pricing, lead times, freight terms and maintaining standardized business inventory levels are some of the main duties. This is an entry-level position, however some buying experience is required. Interested candidates should submit their expression of interest along with their salary history. The right candidate must be energetic, numbers-oriented and organized. We offer a comprehensive benefit package including health, life, dental insurance and a retirement plan in which the Company contributes. Please include your resume and salary history when applying. EOE

Marketing Communications

Positions in the Marketing Communications department execute both internal and external communication duties for the company. Employees in this department ensure that the company’s messaging is clearly communicated to multiple stakeholder groups through various strategies, such as: advertising, graphic design, web development, social media, public relations, stencil artwork/production, and more. Qualified candidates have a background in mass communications, journalism, English, graphic arts, web development, or video production. A comprehensive benefit package is offered which includes health, life, dental insurance and a retirement plan in which the Company contributes. Please include your resume and salary history when applying. EOE