Vendor Relations, How to Keep Customers Happy During Chaotic Times: Groundskeeper Chat with Chad and Cathy Kropff
Chad and Cathy, owners of Bulldog Field Equipment have been navigating vendor relationships with customers since the opening of their business in 2011. The duo gives us insight in how to keep customers happy during chaotic times by leading with honesty and authenticity.
Here's what you'll hear in this week's Groundskeeper Chat:
- Chad and Cathy's turf origin story
- The beginning of Bulldog Field Equipment
- Their "turf tips" to vendor relations
- Lastly, we recap our experience at the Little League Softball World Series
A little bit more about our guest:
With over 45 years of combined sports turf industry experience, Chad and Cathy took their talents to build their own business in 2011 with Bulldog Field Equipment. What started as a passion to create a more reliable, durable and safe pitching rubber has evolved into a full product line of products changing the landscape of baseball and softball. Chad and Cathy live in Roanoke, Virginia and are proud members of SFMA, VSTMA and GCSAA.
You can also listen to the conversation on:
Categories
- Natural Turf (12)
- Synthetic Turf (8)
- Synthetic Turf Maintenance (6)
- Baseball/Softball Maintenance (8)
- From the Lab (1)
- Health and Safety (1)
- Turf Tips (27)
- Facility Maintenance (2)
- Inside Pioneer Athletics (2)
- Pioneers in the Field 2020 (6)
- Career Insights (4)
- Industry News (11)
- STEM Activities for Kids (6)
- Groundskeeper Chats (104)
- Pioneers in the Field 2021 (4)
- Fast 5 Questions (8)
- Pioneers in the Field 2022 (10)
- Pioneers in the Field 2023 (6)
- Soccer Maintenance (3)
- Pioneers in the Field 2024 (6)
- Day in the Life (2)
- Game Day Prep (2)
Recent Posts
Tags
groundskeeper chats
fields of excellence
inspiring the next generation
branding 101
social media
baseball
women in turf
infield maintenance
putting your field to bed
baseball maintenance
justifying costs and labor
tech talk
soccer
softball
mound maintenance
field testing
polo
covid-19 shutdowns
field fertility program
costs and labor
topdressing
bringing sports back
baltimore orioles
michigan state
hancock turfgrass research center
home plate maintenance
stem
nashville sc
2022 sfma
field conversions
grounds crew
cultivating crew culture
groundskeeping
columbus crew
grow lights technology
lgbtq+
u.s. women's open
drone technology
ncaa
pittsburgh steelers crew
nfl game prep